Last updated: January 8, 2026
SeniorSpace LLC ("SeniorSpace," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use our website, platform, applications, and related services (collectively, the "Platform").
By using the Platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.
This Privacy Policy should be read together with our Terms of Service.
This Privacy Policy applies to information we collect:
This Privacy Policy does not apply to:
SeniorSpace is a marketplace platform for:
Both Communities and Vendors may have multiple users under one organization account (for example, multiple staff members). An organization's administrators may be able to manage users and view certain account-related information within that organization's account.
We collect information in three primary ways: (A) information you provide, (B) information collected automatically, and (C) information from service providers or third parties.
Depending on how you use the Platform, we may collect:
Account and profile information
Booking and coordination information
Messages and communications
Photos, videos, and other content
Subscription and billing information (Community accounts)
SeniorSpace processes subscription payments for Community accounts. We receive limited billing-related information necessary to administer subscriptions (for example, billing status, subscription tier, invoices, and partial payment identifiers). Payment card details are handled by our payment processor and are not stored by SeniorSpace.
We do not collect Social Security Numbers (SSNs).
We do not process payments between Vendors and Communities for services.
When you use the Platform, we may automatically collect:
Device and usage information
Analytics
We use analytics tools to understand how the Platform is used and to improve it (for example, feature adoption, navigation flows, and performance). These tools may use cookies or similar technologies.
We may receive information from:
We do not purchase personal data from consumer data resellers, and we do not use public records databases to build profiles.
We use the information we collect to:
Provide and operate the Platform
Communicate with you
Improve and secure the Platform
Comply with legal obligations
No targeted advertising
We do not use personal information for targeted advertising and do not sell personal information.
We share information only as described below.
The Platform is designed to facilitate discovery and coordination. Certain information is shared by design and as necessary to support these interactions, including:
If your organization account has multiple users, information may be visible to other authorized users within that same organization account (for example, booking history, messages, and administrative details). Organization administrators may be able to manage users and access account-related information.
We share information with vendors and service providers who help us operate the Platform, such as:
These service providers may access information only as needed to perform services for us and are required to protect it.
We may disclose information if we believe it is reasonably necessary to:
If SeniorSpace is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
As described in Section 7 of our Terms of Service, we may use User Content (including profile information, photos, videos, and other content you submit) to promote and market the Platform. This may include use in marketing materials, case studies, presentations, website content, and other promotional materials related to SeniorSpace.
Platform screenshots used in our marketing may incidentally include User Content as part of illustrating the Platform interface. We do not use User Content in a manner that is misleading or that suggests endorsement beyond participation on the Platform.
If you do not wish for your content to be featured prominently in our marketing materials (for example, highlighted in a case study or featured on our website), please contact us at hello@seniorspace.co.
The Platform allows Users to create profiles and submit content, including photos and videos. You control what you upload and share and are responsible for ensuring you have the rights to post that content.
Messages sent through the Platform are transmitted to the recipient(s) and stored to provide messaging functionality and maintain Platform records (including for support, safety, and dispute context).
SeniorSpace may review or access User Content or messages when reasonably necessary to:
We do not monitor messages routinely for advertising purposes.
We may use cookies and similar technologies to operate the Platform, including to maintain user sessions, understand Platform usage, and improve performance and reliability.
At this time, SeniorSpace does not provide in-Platform cookie management controls. Most web browsers allow you to control cookies through their settings. If you disable or restrict cookies, some features of the Platform may not function properly.
You may be able to review, update, or correct certain account information through your account settings. If you need help, contact us using the contact information provided in the Contact Us section below.
You can opt out of marketing emails (if we send any) by using the unsubscribe link in the email. You will still receive non-marketing messages related to your account or Platform usage (for example, booking notices, billing notices, and security notices).
You may request access to, correction of, or deletion of your personal information by contacting us. We may need to verify your identity and/or organizational authority before responding.
We may retain certain information as required or permitted by law, or for legitimate business purposes (for example, maintaining records related to subscriptions, security, fraud prevention, or dispute resolution).
SeniorSpace operates in the United States and provides the rights described in this section to the extent applicable under U.S. state privacy laws.
If you are a California resident, you may have rights to:
Depending on your state (for example, Colorado, Virginia, or Connecticut), you may have similar rights. Requests can be submitted using the contact information below.
We use reasonable administrative, technical, and organizational safeguards designed to protect information against accidental loss, unauthorized access, misuse, alteration, and disclosure.
No system can be guaranteed 100% secure. You are responsible for maintaining the confidentiality of your account credentials and activity under your account.
We retain personal information for as long as reasonably necessary to:
The Platform is intended for use by individuals who are 18 years of age or older. SeniorSpace does not knowingly collect personal information from anyone under the age of 18. If we become aware that personal information from a minor has been collected, we will take reasonable steps to delete that information.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. If changes are material, we may provide additional notice.
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at:
SeniorSpace LLC
Email: hello@seniorspace.co